The Brief
A Chilean producer of juice concentrates and powders, with no physical presence in the U.S, was looking for a representative to act as their Importer of Record, allowing them to service customers in the US domestic market. They needed to ship full container loads of product into the country and establish appropriate inventory levels so they could service smaller customers. They were unable to execute their plan, and needed assistance with import management, customs/duty entries and logistics.
The Approach
Having previously done business with BMT Foods, they were very familiar with our reputation for excellence and our expertise in juice concentrates and other food products. BMT Foods became aware of their challenge, while speaking with one of their traders, and recommended they speak with our BMT Trade Services team. They needed a close, knowledgeable partner to help them with their importing needs to increase their sales in the U.S.
The Result
After familiarizing ourselves with the details of their issues and analyzing their needs, Trade Service designed a tailored solution, to address their critical business needs. BMT Foods agreed to assume the responsibility to act as their Importer of Record managing imports and delivering full container loads to their warehouse of choice. In addition, BMT Foods agreed to market their full range of products to our own customers. With BMT Foods extensive knowledge of the food and beverage industry and our expertise in operations and logistics, BMT Trade Services was able to address their critical needs, providing the mechanism and means to manage importing product into the U.S.
The Impact
Our client was able to focus on their sales goals, by having the needed products on hand in the U.S., when needed. They are now able to fully manage imports into the U.S. and supply smaller customers on an LTL basis. Additionally, as a result of the agreement with Trade Services, this producer gained a range of new customer opportunities they did not have before.